Sunway Pharmacy is a licensed and registered pharmacy operating in full compliance with the Drugs and Cosmetics Act, 1940, and the Pharmacy Act, 1948 of India. We are committed to providing safe, authentic, and quality pharmaceutical products to our customers.
Registration & License Information
Pharmacy Name: Sunway Pharmacy
Legal Entity: Sunway Medical Centre Private Limited
Registered and Operational Address: AH 37/39, 4th Ave, AH Block, Anna Nagar, Chennai, Tamil Nadu 600040
License Details
Drug License Number (Retail): 2681/MZII/20
Issuing Authority: TAMILNADU STATE DRUG CONTROL DEPARTMENT
Valid From: 09/10/2022
Valid Until: 08/102027
License Issued Under: Drugs and Cosmetics Act, 1940 & Rules, 1945Pharmacist Details
Pharmacist Details
Registered Pharmacist Name: R. JAYASUDHA
Registration Number: 45512A1
Issuing Council: TAMILNADU PHARMACY COUNCIL
Valid Until: 31st March 2027
Qualification: B.PHARM
GSTIN & Business Registration
GSTIN: 33AERPN8107L1Z1
State Code: TAMILNADU
Business Registration: Private Limited Company
Contact Information
Customer Care Email: support@sunwaypharmacy.in
Customer Care Phone: +91-80-4567-8900
WhatsApp Support: +91-98765-43210
Business Hours: Monday to Saturday, 9:00 AM - 9:00 PM IST
Sunday: 10:00 AM - 6:00 PM IST
Emergency Contact: +91-98765-43211 (24/7 for urgent prescription queries)
Regulatory Compliance
Sunway Pharmacy strictly adheres to all applicable laws and regulations including:
- The Drugs and Cosmetics Act, 1940 and Rules, 1945
- The Pharmacy Act, 1948
- The Narcotic Drugs and Psychotropic Substances Act, 1985
- The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002
- Digital Personal Data Protection Act, 2023
Quality Assurance
All medicines and healthcare products sold through Sunway Pharmacy are:
- Sourced from licensed manufacturers and authorized distributors only
- Stored in temperature-controlled facilities (15-25°C) as per manufacturer guidelines
- Checked for authenticity, expiry dates, and quality before dispatch
- Dispensed only by qualified and registered pharmacists
- Accompanied by proper invoices and batch information
- Covered by manufacturer warranties where applicable
Storage & Handling Facilities
Warehouse Location: AH 37/39, 4th Ave, AH Block, Anna Nagar, Chennai, Tamil Nadu 600040
Cold Chain Storage: Available for temperature sensitive medications (2-8°C)
Security: 24/7 CCTV surveillance and security personnel
Verification
Customers can verify our license details by:
- Visiting the official website of the Tamil Nadu Drug Control Department
(https://www.drugscontrol.tn.gov.in)
Contacting the Tamil Nadu State Pharmacy Council at
+91-44-2495-2862 - Requesting a copy of our license certificate via email at support@sunwaypharmacy.in
- Checking our GSTIN on the official GST portal
Professional Memberships
- Indian Pharmaceutical Association (IPA) - Member ID: IPA/2024/5678
- All India Organization of Chemists and Druggists (AIOCD) - Member
- Karnataka Chemists and Druggists Association - Member
Grievance Redressal
Grievance Officer: Mrs. Mythili Sathish
Designation: Customer Relations Manager
Email: support@sunwaypharmacy.in
Phone: +91-76958 32886
Address: AH 37/39, 4th Ave, AH Block, Anna Nagar, Chennai, Tamil Nadu 600040
Response Time: Within 48 hours
Resolution Time: Within 7 working days
Banking Details (For Refunds)
Bank Name: IDFC BANK
Branch: ANNA NAGAR BRANCH
Account Name: SUNWAY MEDICAL CENTER PRIVATE LIMITED
Account Number: 10168976293
IFSC Code: IDFB0080106
Account Type: CURRENT ACCOUNT
Note: All placeholder information shown above will be updated with actual verified details. For current accurate information, please contact us directly.
Last Updated: November 29, 2024